General conditions of sale

Between the company KEIT'S CLOSET , domiciled at 454 Elmwood Drive, Apartment 1, Moncton, NB, Canada , registered under company number 799012034NP0001 , duly authorized for the purposes hereof.

The company can be contacted via the contact form accessible on the homepage of the website www.keitscloset.com .
Hereinafter referred to as the “Seller” or the “Company”,

On the one hand,
And the natural or legal person purchasing products or services offered by the Company,
Hereinafter referred to as “the Buyer” or “the Customer”,

On the other hand,
The following was stated and agreed:

PREAMBLE

KEIT'S CLOSET specializes in the sale of clothing, shoes and fashion accessories, exclusively for consumers, marketed through its website www.keitscloset.com .

The list and description of the properties offered are available on the aforementioned website.

Article 1: Purpose and general provisions

These General Conditions of Sale determine the rights and obligations of the parties in the context of the online sale of Products offered by the Seller.

They apply to all sales concluded via the website www.keitscloset.com , and form an integral part of the contract between the Buyer and the Seller.

KEIT'S CLOSET reserves the right to modify these Terms and Conditions at any time by publishing a new version on its website. The applicable Terms and Conditions are those in effect on the date the order is paid.

Acceptance of the T&Cs is mandatory for all orders. This is indicated by a checkbox during the ordering process.

The Client acknowledges that he or she is legally capable of entering into a contract and certifies the accuracy of the information provided.

Article 2: Price

Prices are shown in Canadian dollars (CAD), all taxes included (unless otherwise stated), excluding delivery charges, which are specified when ordering.

For deliveries outside Canada, customs fees or taxes may be applicable and are the responsibility of the Buyer.

KEIT'S CLOSET reserves the right to change its prices at any time. Telecommunications and delivery costs are the responsibility of the Customer.

Article 3: Conclusion of the online contract

The ordering process includes the following steps:

  • Presentation of the Product characteristics

  • Product Selection and Customer Information Entry

  • Acceptance of the T&Cs

  • Order verification

  • Payment

  • Order confirmation by email

The Seller reserves the right to refuse any order deemed abnormal or in bad faith.

Article 4: Products

The Products are described and presented with the greatest possible accuracy. However, the photographs have no contractual value.

Offers are valid while stocks last. In the event of unavailability, the Customer will be informed and may cancel or modify their order.

Article 5: Reservation of ownership

The Products remain the property of the Seller until full payment.

Article 6: Delivery

The products are delivered to the address indicated by the Customer. The transfer of risks takes place upon physical receipt of the package.

The Seller provides customer service for order tracking. Any damage must be reported to the carrier.

Indicative delivery times :

  • Standard delivery in Canada: 2 to 7 business days

  • Delivery to the United States: 5 to 10 business days

  • International delivery: 7 to 15 working days

Article 7: Availability

If an item is unavailable for more than 30 working days, the Customer may request a refund or credit.

Article 8: Payment

Payment is due immediately upon ordering. Payment can be made by credit card via a secure platform.

The Customer guarantees that he is the legitimate holder of the means of payment used.

Article 9: Right of withdrawal

In accordance with applicable Canadian consumer laws (and in the case of international sales, local consumer law), the Customer has 14 days from receipt of the order to exercise their right of withdrawal.

Exceptions:

  • Personalized products

  • Open cosmetic products

Return costs remain the responsibility of the Customer. Returns must be made in the original packaging and in a condition suitable for resale.

The return procedure is available via the "Make a return" section on the website.

Article 10: Guarantees

In accordance with Canadian law, the Seller guarantees the conformity of the products and the absence of hidden defects.

Complaints must be made via the contact form.

Article 11: Complaints

Complaints must be sent via the contact form on the site under the Contact section.

Article 12: Intellectual property

All content on this site (images, text, logos, etc.) is the exclusive property of KEIT'S CLOSET. Any reproduction or use is prohibited without prior written permission.

Article 13: Force majeure

The Seller shall not be held liable in the event of non-performance or delay due to force majeure.

Article 14: Nullity

If a clause of these T&Cs is declared null and void, the other clauses remain applicable.

Article 15: Personal data

The data collected is used to process orders and may be used for commercial purposes. The Customer may exercise their rights of access, rectification, and deletion at any time by contacting the Company.

The site uses cookies and audience measurement tools such as Google Analytics.

Article 16: Applicable law

These T&Cs are subject to Canadian law , under the jurisdiction of the competent courts of New Brunswick , unless otherwise required.